inApp
Rating: Food delivery apps

Subway®

authentic rating

Subway completely rebuilt its app, and the result is worse than what came before: you can't combine a gift card balance with another payment method, profiles don't save, and the app demands an update almost every visit. People love the sandwiches, but the app gets in the way.

28real score
4.8store star
1,190,236ratings
About the rating

A text average of 1.61 against a store rating of 4.81 speaks for itself, though this is a classic gap between store score and app rating.

Strengths

What users love

  • The ability to build a sandwich with the ingredients you want ahead of time and skip the line.
Weak spots

What users hate

  • You can't use a remaining gift card balance alongside another payment method.

Who it is for

Regular Subway guests who want to skip the queue

Screenshots