Wendy’s

52 of 100 · reviews
4.8of 5 · store
1,782,694ratings on the App Store
474reviews read

An editorial reading of the saved reviews

The app lets you pre-order and skip the queue, and when it works the experience is good. But navigation asks you to set a location multiple times in a row, and customization options like sauces and ice level aren't exposed in the app.

Screenshots

What people use it for

Regular Wendy's guests who want to pick up without standing in line

What reviews praise

Convenient pre-ordering with quick pickup without waiting in line.

What reviews complain about

You can't specify how much ice you want or which sauce to include directly in the order.

What users experience

3 excerpts from the breakdown. These are individual cases, not a verdict on all users.

They used to have decent offers in the app, the points needed to exchange for rewards used to be fair. Not anymore. They have even changed the birthday promo. So instead of just getting a free frosty on your birthday, now you have to buy something in order to get it.

Wendy's app comes in handy when ordering ahead of time for a fast and easy pick up.

I've used the online ordering twice hoping to not use my entire break waiting in line by ordering before I leave work. Both times I was asked to pull forward and wait for my food while I watched 5-6 cars get their food while ordering at the box and waiting in line.