Instacart: Groceries & Food
authentic ratingA grocery delivery service with a personal shopper who chats and agrees on substitutes in real time. Quality depends heavily on the individual shopper: some are attentive and punctual, others ignore instructions and leave bags on the floor without a call.
52real score
4.8store star
4,646,364ratings
About the rating
A 4.82 store rating, text average of 3.22, and 46% five-stars show the smallest gap in the dataset, the distribution looks organic.
Strengths
What users love
- Live communication with the shopper during picking and the ability to swap unavailable items on the spot.
Weak spots
What users hate
- Service quality is entirely determined by the assigned shopper
- With no way to request a proven one.
Who it is for
Busy people who need groceries delivered without a trip to the store
Screenshots
