Zomato: Food Delivery & Dining
authentic ratingZomato works reliably in major Indian cities, but support floods users with templated responses for months, and order completeness remains a lottery. Delivery holds up when the address matches the pin, and loses packages or cancels orders without explanation when it doesn't.
54real score
4.7store star
132,750ratings
About the rating
Polarized reviews are typical for a large market, no signs of manipulation.
Strengths
What users love
- A wide restaurant selection and email login make it convenient for travelers.
Weak spots
What users hate
- Support is essentially unreachable: real questions about order errors sit unresolved for months.
Who it is for
Residents of major Indian cities who are willing to tolerate inconsistent support for the wide selection
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