inApp
Rating: Ride-hailing apps

STROLL Guam Ride Hailing

doubtful rating

On Guam this is the only ride-hailing option, and when a driver does accept the order, ride quality is good. But in the evening and on weekends there are no drivers for long stretches, and the final amount on the receipt often exceeds the estimate shown at booking with no explanation.

38real score
4.8store star
1,254ratings
About the rating

A rating of 4.84 with 39% five-star ratings and a textAvg of 3.07 looks inflated against frequent complaints about a complete absence of drivers and opaque final amounts.

Strengths

What users love

  • Drivers who do show up are punctual and help with luggage. Pre-booking for early morning flights works.
Weak spots

What users hate

  • There is no mechanism to display the final price before the trip ends. Passengers learn the amount after the fact.

Who it is for

Tourists on Guam without a car who need any form of transport

Screenshots