inApp
Rating: Ride-hailing apps

GO / Taxi app for Japan

authentic rating

GO works well in dense urban areas of Japan, where a wait of 2 to 3 minutes is realistic. The main problem is that the algorithm picks distant drivers and ignores nearby ones, and the promised ETA should be at least doubled.

55real score
4.9store star
12,207ratings
About the rating

Reviews are specific and describe real experiences of tourists in various Japanese cities.

Strengths

What users love

  • Drivers are polite
  • Professional
  • And often help with navigation even without a shared language.
Weak spots

What users hate

  • Driver assignment logic is inconsistent: the app dispatches a car 10 or more minutes away when free vehicles are nearby.

Who it is for

Tourists and expats in Japanese cities

Screenshots