Lyft
doubtful ratingLyft is a mass-market ride service in the US with pleasant drivers, but with a systemic flaw: ETA after order confirmation regularly doubles, and the removed multi-stop feature has frustrated loyal users.
55real score
4.9store star
17,325,455ratings
About the rating
Store rating of 4.92 with a textAvg of 4.02 and 65% five-star ratings. Some five-star reviews contain only 'To review' or 'Amazing driver.' with no substance, which points to score padding with minimal entries.
Strengths
What users love
- Drivers are mostly polite
- Help with luggage
- And make even unusual situations feel safe.
Weak spots
What users hate
- The stated pickup time after booking frequently doubles
- And finding a driver during peak hours is sometimes impossible.
Who it is for
Urban residents in the US who want an alternative to Uber
Screenshots
