inApp
Rating: Ride-hailing apps

Ola: Book Cab, Auto, Bike Taxi

gamed rating

Ola on iOS is effectively non-functional for users outside India: the app freezes on the map after login, OTP does not arrive, and support is only reachable through template forms. Even in India, drivers regularly cancel unprofitable trips or agree a cash price outside the meter.

28real score
4.6store star
68,508ratings
About the rating

TextAvg of 1.85 with a storeAvg of 4.63 and only 9% five-star ratings in text point to mass silent star padding. Text reviews are overwhelmingly negative and the rating does not reflect reality.

Strengths

What users love

  • In major Indian cities there is a wide fleet of cars and auto-rickshaws for short trips.
Weak spots

What users hate

  • Driver search frequently shows 2 minutes while actual wait is 17 or more
  • And the platform does not penalize this discrepancy.

Who it is for

Residents of Bangalore or Mumbai with a local phone number and familiarity with cash payments.

Screenshots