inApp
Rating: Shopping & ecommerce apps

Abercrombie & Fitch

doubtful rating

The quality of the clothing is consistently praised even by dissatisfied shoppers, but the technical side lets people down: order history does not display, wish lists get cleared, and support is unreachable. Size guides are poorly described, leading to ordering mistakes.

58real score
4.9store star
315,919ratings
About the rating

A rating of 4.88 with 316K ratings is somewhat above what the text average of 3.36 would suggest, though product quality is confirmed by genuine reviews.

Strengths

What users love

  • Clothing maintains quality even by premium-segment standards
  • And regular shoppers return for specific cuts.
Weak spots

What users hate

  • Order history and wish lists disappear regularly and there is no way to reach support through the app.

Who it is for

Brand fans willing to pay for quality and put up with technical glitches.

Screenshots