IKEA
rating aligns with reviewsThe IKEA app works as a catalog and in-store assistant, but navigation is confusing, product photos are uninformative, and refunds take a very long time to process. The AR furniture placement feature freezes.
58real score
4.8store star
142,025ratings
About the rating
60% five stars with a text score of 3.75 and a moderate review volume matches a real brand-fan audience.
A mismatch is an analytical signal, not proof that the rating was manipulated.
Strengths
What users love
- It is convenient to check whether a specific item is in stock at the nearest store before making the trip.
Weak spots
What users hate
- Photos of white furniture on a white background make it impossible to understand what the piece actually looks like.
Who it is for
Shoppers who already know the exact model they want and just need to check availability.
Screenshots
