MANGO - Online fashion
authentic ratingMango has loyal customers who have been coming back for years. The app fails technically: returns cannot be processed through it, tracking is inconvenient, and the checkout button is alarming because there is no intermediate screen showing the final total.
56real score
4.9store star
54,793ratings
About the rating
Reviews are varied and specific, with concrete UX issues mentioned such as the Place Order button, filters, and sizing guides. This is characteristic of real buyers rather than fake reviews.
Strengths
What users love
- Regular customers value the recognizable style and consistent clothing quality from season to season.
Weak spots
What users hate
- Returns through the app are often unavailable due to technical errors
- Forcing shoppers to use a browser or visit a store.
Who it is for
Loyal Mango shoppers who prefer a minimalist European aesthetic.