KLM - Book a flight

33 of 100 · reviews
4.8of 5 · store
44,911ratings on the App Store
490reviews read

An editorial reading of the saved reviews

The KLM app looks polished, but core functions are unreliable: online check-in works on one route and fails on another without explanation, baggage tracking shows a spinner instead of data, and searching with miles crashes the app. Auto-detecting currency and departure city from the App Store region frustrates expats.

Screenshots

What people use it for

KLM passengers on direct flights without complicated situations

What reviews praise

The booking management interface is clean and not cluttered with unnecessary elements.

What reviews complain about

Lost baggage tracking does not work exactly when it is needed most.

What users experience

2 excerpts from the breakdown. These are individual cases, not a verdict on all users.

When I have a flight planned, I want the airline app to give me notifications about, say, delays or gate changes or weather updates. I do not want the app to notify me, with just as much urgency, that I can get a 15% discount on something I don't use, or that there's some useless one-time-only ext

I have a flight a full month from now that was canceled. The alternative route KLM rebooked me on automatically does not work for me. It says in my booking that I can rebook on my own using my manage booking link, but that is a loop to the message that my original flight is canceled and does not all