KLM - Book a flight
authentic ratingThe KLM app looks polished, but core functions are unreliable: online check-in works on one route and fails on another without explanation, baggage tracking shows a spinner instead of data, and searching with miles crashes the app. Auto-detecting currency and departure city from the App Store region frustrates expats.
33real score
4.8store star
44,911ratings
About the rating
Critical reviews repeat specific scenarios: check-in failing on the same route, lost baggage without tracking. Points to systemic issues.
Strengths
What users love
- The booking management interface is clean and not cluttered with unnecessary elements.
Weak spots
What users hate
- Lost baggage tracking does not work exactly when it is needed most.
Who it is for
KLM passengers on direct flights without complicated situations
Screenshots
