Lucidchart
rating aligns with reviewsLucidchart is a powerful web service for flowcharts and diagrams with a rich shape library and collaboration. The mobile app is effectively dead for solo users: the company restricted it to Team and Enterprise plans. Productively strong, but it has strategically abandoned its individual user base.
storeAvg 4.59, textAvg 2.68, pct5 31%. Large gap, but explained by a specific cause: Lucidchart cut mobile app access for individual paid users, leaving it only for team plans. The wave of one-star reviews is a real response to a real company decision, not a storefront star that diverges from review text.
A mismatch is an analytical signal, not proof that the rating was manipulated.
What users love
- Cross-platform collaboration: multiple participants edit a diagram at the same time
- See each other's cursors
- And leave comments directly on the canvas.
What users hate
- The mobile app is unavailable on individual plans. Users with annual subscriptions are forced to open a browser on their phone instead of using a native client.
Who it is for
Teams that need to collaboratively draw complex architectural or business diagrams and are paying for a corporate plan.
Screenshots
