Where the car arrives on time and drivers get paid fairly, and where rides get canceled. Les meilleures notes d’après le texte des avis : Zoox (82/100), Waymo (72) et Gridwise (68).
Note des avis : 82 sur 100. Note sur l’App Store : 5,0★ · 19 861 notes
82sur 100
The robotaxi genuinely rides smoothly and safely. The driverless cabin with forward-facing seats impresses passengers, and emergency braking triggers reliably when obstacles appear. The limitation is a narrow coverage zone (Las Vegas and San Francisco) and waits of up to 45 minutes.
Points forts
The cabin with no steering wheel and no driver feels like a real breakthrough, and the ride quality is noticeably smoother than a regular cab.
Reproches
Passengers are not always sure which vehicle to approach when several Zoox cars are waiting at the pickup spot.
Pour qui : Tourists and tech enthusiasts in Las Vegas and San Francisco
Note des avis : 72 sur 100. Note sur l’App Store : 5,0★ · 222 933 notes
72sur 100
Waymo delivers a fundamentally different ride: no human factor, quiet, and predictable in normal situations. The app's weakness is a narrow coverage zone and awkward pickup and dropoff points that a human driver would handle with common sense.
Points forts
Complete absence of pressure, rushing, or rude behavior in the cabin.
Reproches
Pickup and dropoff points are fixed by the algorithm and often inconvenient, with no way to adjust them.
Pour qui : City residents in San Francisco or Phoenix who value a predictable, calm trip.
Note des avis : 68 sur 100. Note sur l’App Store : 4,9★ · 27 931 notes
68sur 100
A useful tool for gig drivers: aggregates earnings from multiple platforms, simplifies tax tracking, and logs mileage. The automatic mileage tracker occasionally stops working without warning, and the hot-zone analytics cover only large cities.
Points forts
A single earnings summary across all platforms saves hours during tax season.
Reproches
Automatic mileage tracking is unreliable: it sometimes fails to start or logs extra miles with no trip attached.
Pour qui : Uber and Lyft gig drivers in major US cities
Rang 4. Note des avis : 65 sur 100. Note sur l’App Store : 4,8★ · 246 244 notes
65sur 100
Map My Ride is a cycling tracker with a long-standing base of loyal users that works reliably in most conditions, though GPS occasionally drifts by up to a mile and the auto-pause can trigger on slow climbs.
Points forts : Stores years of ride history and cumulative stats, letting you go back to any past ride.
Reproches : GPS occasionally cuts corners or routes through backyards, and the app requires an internet connection to start even in areas with no signal.
Pour qui : Cyclists who want to maintain long-term mileage and route records
Rang 5. Note des avis : 63 sur 100. Note sur l’App Store : 4,1★ · 2 016 notes
63sur 100
A New York limousine service with fixed prices and generally punctual drivers, but with a critical vulnerability: rides are sometimes cancelled in the final minutes before a flight, leaving the passenger stranded. The app works but the UI is confusing when changing the departure point.
Points forts : The price is known upfront and does not change during traffic or events, unlike the dynamic pricing of competitors.
Reproches : Last-minute cancellations due to driver shortages can happen with no real alternative offered.
Pour qui : New York residents and visitors who need a reliable airport transfer
Rang 6. Note des avis : 62 sur 100. Note sur l’App Store : 4,9★ · 58 988 notes
62sur 100
Lyft Direct works reliably as an instant payout tool for its core use case: earnings from rides are available immediately. Problems start with ATM withdrawals and disputed transactions, where support shifts the burden of resolution onto the driver.
Points forts : Instant access to earnings after every ride with no wait for a bank transfer.
Reproches : When there is an ATM issue or an unauthorized charge, funds can be frozen for weeks with no real resolution.
Pour qui : Lyft drivers for whom payout speed matters more than full banking functionality.
Rang 7. Note des avis : 62 sur 100. Note sur l’App Store : 4,9★ · 37 816 notes
62sur 100
Drivers are professional, punctual, and know their routes, especially at airports. But an April app update broke ride tracking and degraded the interface, and support struggles with non-standard situations.
Points forts : Pre-booking days in advance with a guaranteed slot and flight-number meetup works reliably for business travel.
Reproches : The app does not allow real-time location sharing with the driver, which causes confusion when exiting the airport.
Pour qui : Executives and business travelers who need predictability
Rang 8. Note des avis : 62 sur 100. Note sur l’App Store : 4,8★ · 5 474 notes
62sur 100
A premium service with well-maintained cars and polite drivers, but wait times of 10 to 25 minutes are long for everyday trips. Navigation errors by drivers and delayed trip completion after dropoff appear repeatedly in reviews.
Points forts : Nine out of ten users mention clean cabins and professional drivers.
Reproches : Drivers regularly go the wrong way and keep the meter running after the passenger has been dropped off.
Pour qui : Customers in Kuwait for whom comfort matters more than speed
Rang 9. Note des avis : 61 sur 100. Note sur l’App Store : 4,8★ · 16 203 notes
61sur 100
Licensed black cabs in Israel and the UK are reliable and professional when the car arrives, but coverage is uneven: at night and outside major cities there are no drivers, and the ETA jumps unpredictably.
Points forts : Drivers are professional and know the city well, and rides are comfortable.
Reproches : ETA is unstable and can increase instead of decrease, forcing passengers to cancel and find other transport.
Pour qui : Residents and tourists in Tel Aviv, Jerusalem, and London
Rang 10. Note des avis : 61 sur 100. Note sur l’App Store : 4,9★ · 4 689 notes
61sur 100
A technically impressive experience when a car is available: smooth movement without harsh acceleration or braking, and a quiet cabin. The main problem is a chronic shortage of vehicles and navigation issues in dense urban grids where the car loops around the block.
Points forts : Ride quality is noticeably smoother than with a human driver: no sudden maneuvers and no unnecessary conversation.
Reproches : Cars are unavailable most of the time, and in complex urban layouts the navigation freezes and cannot find the dropoff point.
Pour qui : Early adopters in Austin and Dallas who are willing to wait for the experience
Rang 11. Note des avis : 60 sur 100. Note sur l’App Store : 4,8★ · 124 364 notes
60sur 100
Yango has carved out a niche in Africa and the UAE, where drivers are generally polite and cars are clean. Maps are inaccurate in unfamiliar neighborhoods and some drivers ask for a surcharge or cancel an unprofitable order before the trip. As an alternative to local taxis it works.
Points forts : Drivers consistently get high marks for politeness and clean cabins.
Reproches : Maps give incorrect routes in dense urban areas, and the driver is forced to improvise.
Pour qui : Residents or tourists in Abidjan, Luanda, or Dubai who need a safe app-based taxi.
Rang 12. Note des avis : 60 sur 100. Note sur l’App Store : 4,5★ · 7 905 notes
60sur 100
Gojek works fast in dense parts of Jakarta and Bali: GoRide or GoCar is often available within 5 minutes. The main issue for taxi rides is that the app shows a lower ETA than reality, and drivers selectively accept orders, preferring a cash top-up.
Points forts : Extremely fast pickup in city centers: motorcycle drivers know every alley.
Reproches : Drivers often ask the passenger to cancel the order themselves and pay cash outside the app.
Pour qui : Residents and tourists in major Indonesian cities, primarily Jakarta
Rang 13. Note des avis : 58 sur 100. Note sur l’App Store : 4,9★ · 16 246 858 notes
58sur 100
Uber is a global leader with a wide driver network and smooth booking, but the stated wait time is systematically understated, and scheduled rides sometimes fail to produce a driver at all.
Points forts : Booking takes seconds, the interface is intuitive, and most drivers are punctual and polite.
Reproches : The app shows 2 minutes but the actual wait stretches to 15 or more, and pre-scheduled rides sometimes do not materialize at all.
Pour qui : Anyone who rides in the city and travels internationally
Rang 14. Note des avis : 58 sur 100. Note sur l’App Store : 4,8★ · 304 757 notes
58sur 100
TripIt is a travel organizer with automatic itinerary import from email that worked flawlessly for years but now suffers from regressions: imports sometimes return errors and AI adds fictional flights to the schedule.
Points forts : Automatically consolidates all bookings in one place and has saved users from arriving without a hotel or rental car reservation.
Reproches : Email import of booking confirmations occasionally fails without explanation, and calendar sync is unreliable.
Pour qui : Frequent business travelers who need a single itinerary at hand
Rang 15. Note des avis : 56 sur 100. Note sur l’App Store : 4,9★ · 61 870 notes
56sur 100
Sixt offers a quality fleet and a functional booking system, but the pickup process is slow even for regular customers, and support is almost unreachable through the app when disputes arise. The offline experience diverges sharply from the quality of the app itself.
Points forts : Wide selection of premium vehicles with transparent in-app booking.
Reproches : Picking up the car takes 30 to 45 minutes even with a fully completed profile and prepayment.
Pour qui : Business travelers in Europe or the US who need a specific vehicle class without compromise.
Rang 16. Note des avis : 56 sur 100. Note sur l’App Store : 4,8★ · 2 385 notes
56sur 100
Motorcycle taxis and cars in the Philippines with polite and careful drivers. The real problem is a driver shortage during peak hours: waiting 40 to 60 minutes is normal, and some drivers refuse short routes.
Points forts : Drivers call ahead, explain their path, and ride carefully even in heavy traffic.
Reproches : During peak hours waiting for a motorbike can take up to an hour, and some drivers turn down short trips.
Pour qui : Manila and suburban residents who need a quick connection to the metro or office
Rang 17. Note des avis : 55 sur 100. Note sur l’App Store : 4,9★ · 17 325 455 notes
55sur 100
Lyft is a mass-market ride service in the US with pleasant drivers, but with a systemic flaw: ETA after order confirmation regularly doubles, and the removed multi-stop feature has frustrated loyal users.
Points forts : Drivers are mostly polite, help with luggage, and make even unusual situations feel safe.
Reproches : The stated pickup time after booking frequently doubles, and finding a driver during peak hours is sometimes impossible.
Pour qui : Urban residents in the US who want an alternative to Uber
Rang 18. Note des avis : 55 sur 100. Note sur l’App Store : 4,9★ · 12 207 notes
55sur 100
GO works well in dense urban areas of Japan, where a wait of 2 to 3 minutes is realistic. The main problem is that the algorithm picks distant drivers and ignores nearby ones, and the promised ETA should be at least doubled.
Points forts : Drivers are polite, professional, and often help with navigation even without a shared language.
Reproches : Driver assignment logic is inconsistent: the app dispatches a car 10 or more minutes away when free vehicles are nearby.
Rang 19. Note des avis : 55 sur 100. Note sur l’App Store : 4,8★ · 4 424 notes
55sur 100
A useful tool for independent drivers and chauffeur services with flexible rate structures and a convenient meter. The key problem is that rate data and settings reset with every major update, and background operation causes critical calculation errors.
Points forts : Lets you precisely configure rates (base, per mile, per minute, minimum) and invoice clients directly from the app.
Reproches : When the app goes to the background the meter malfunctions and shows thousands of dollars, with no way to correct it after the fact.
Pour qui : Private transfer drivers and small chauffeur services
Rang 20. Note des avis : 55 sur 100. Note sur l’App Store : 4,8★ · 3 070 notes
55sur 100
For tourists in Italian cities a convenient way to hail a taxi without cash. Drivers are generally polite and show up. But a series of updates broke the address entry form, and some bookings are cancelled without an in-app notification.
Points forts : Drivers call when they cannot find the passenger and see the trip through to the destination.
Reproches : Searching for and selecting a destination address intermittently stops working after updates.
Pour qui : Tourists in Italy who need a licensed taxi with card payment
Rang 21. Note des avis : 52 sur 100. Note sur l’App Store : 5,0★ · 21 141 notes
52sur 100
The concept works: the tablet entertains passengers, the driver earns passive income. But after switching to an Uber-only partnership and changing the points system, payouts for many drivers dropped or stopped entirely.
Points forts : Passengers readily interact with the tablet, especially children, and it genuinely improves the atmosphere of the ride.
Reproches : The tablet GPS tracker systematically fails to count trips, directly cutting into driver earnings.
Pour qui : Uber drivers in the US who drive frequently
Rang 22. Note des avis : 52 sur 100. Note sur l’App Store : 4,9★ · 10 439 notes
52sur 100
Ride Austin as an idea was strong: a nonprofit structure, driver background checks, and a gender filter for rider safety. Technical execution suffered from registration errors, spontaneous address changes, and mass driver cancellations in its later period.
Points forts : The option to choose a female driver at night was a unique product feature for safety.
Reproches : The app spontaneously changed saved addresses, causing cancellations and confusion at pickup.
Pour qui : Austin residents who supported a local nonprofit business
Rang 23. Note des avis : 52 sur 100. Note sur l’App Store : 4,6★ · 2 576 notes
52sur 100
The flat subscription model instead of a commission attracts drivers, and in active markets they do earn more. The main weaknesses are no passenger rating for drivers (a safety risk), support that takes weeks to respond, and no multiple same-day payouts.
Points forts : The driver keeps the full fare, paying only a fixed monthly fee.
Reproches : Drivers cannot rate passengers and cannot see their rating before accepting a ride.
Pour qui : Experienced Uber and Lyft drivers who want to earn more from the same trips
Rang 24. Note des avis : 52 sur 100. Note sur l’App Store : 4,7★ · 2 038 notes
52sur 100
A ride price aggregator that works when it works: the concept is sound, the savings are real, but Uber authorization breaks on every launch and prices sometimes do not match the actual booking price. Useful for occasional trips but unreliable for regular use.
Points forts : One screen shows the best price across multiple services without switching between apps.
Reproches : The Uber account constantly drops authorization, which cancels out any time saved.
Pour qui : Travelers and infrequent taxi users who want to quickly compare prices
Rang 25. Note des avis : 51 sur 100. Note sur l’App Store : 4,7★ · 170 206 notes
51sur 100
Grubhub Driver handles the basic order flow but the route distribution algorithm is illogical: it sends a courier to a distant restaurant when a nearby one is also a partner. Pay per order often does not cover real costs at low volume.
Points forts : Blocks provide a predictable work schedule and a steady order flow during peak hours.
Reproches : The routing algorithm ignores restaurant proximity and sends couriers on detours without logic.
Pour qui : Couriers in large cities with dense Grubhub coverage, working in scheduled blocks.
Rang 26. Note des avis : 50 sur 100. Note sur l’App Store : 4,9★ · 730 223 notes
50sur 100
Turo is a peer-to-peer car rental marketplace with convenient airport terminal delivery, but dispute resolution is nearly absent: the platform protects neither the renter in damage cases nor the host when guests violate terms.
Points forts : Hosts in most reviews are described as friendly and flexible, and the idea of getting a car at the terminal without queuing works.
Reproches : The vehicle location in the app sometimes does not match reality, and support in disputes takes neither side.
Pour qui : Travelers looking for an alternative to traditional car rental agencies in major US cities
Rang 27. Note des avis : 48 sur 100. Note sur l’App Store : 4,8★ · 372 926 notes
48sur 100
InDrive is a negotiated-pricing ride service for markets where Uber does not operate or has weak presence, but the bargaining system is exploited by both drivers (agree then demand more) and passengers (lowball bids), and geolocation accuracy often fails at pickup.
Points forts : The app genuinely helps where there are no alternatives: Tunisia, the Middle East, Latin America, drivers are found quickly.
Reproches : Drivers can change the route at will with no penalties, and adding a stop mid-ride is not possible.
Pour qui : Users in developing markets where major aggregators are absent
Rang 28. Note des avis : 48 sur 100. Note sur l’App Store : 4,7★ · 8 298 notes
48sur 100
SuperShuttle is convenient for pre-booking airport transfers, but operational reliability is weak: drivers arrive 30 to 45 minutes late or do not show up at all, and support is slow to respond when problems arise. The situation worsened after a change of ownership.
Points forts : The in-app booking process is straightforward and clear even for first-time users.
Reproches : Driver tracking only shows the start and end points rather than the vehicle's actual real-time position.
Pour qui : Travelers who need a prepaid airport transfer in both directions
Rang 29. Note des avis : 48 sur 100. Note sur l’App Store : 4,8★ · 4 648 notes
48sur 100
Convenient pre-booking of airport transfers, but a mismatch between the promised vehicle class and the actual one is a recurring problem: instead of a Mercedes, a base taxi arrives. Driver tardiness by an hour and refusal to refund for a class mismatch appear regularly.
Points forts : Pre-booking with a fixed price and flight tracking removes the anxiety of arriving in an unfamiliar city.
Reproches : The actual vehicle class frequently does not match what was specified at the time of booking.
Pour qui : Travelers who need a guaranteed cashless airport transfer
Rang 30. Note des avis : 48 sur 100. Note sur l’App Store : 4,8★ · 1 471 notes
48sur 100
TaxiMe solves a real problem in Bulgaria: it lets foreigners book a taxi without knowing Bulgarian and adds transparency to trips. Driver pickup speed in Sofia is usually fast. Key issues: registration for foreign phone numbers is broken, and the app periodically enters a crash loop.
Points forts : Fast driver pickup in Sofia even in the early morning. Drivers do not see the trip distance before accepting.
Reproches : Registration for international numbers is unreliable, which blocks access for the primary audience of tourists.
Pour qui : Foreigners in Bulgaria who need to book a taxi without speaking the local language
Rang 31. Note des avis : 48 sur 100. Note sur l’App Store : 4,7★ · 1 262 notes
48sur 100
Bluebird maintains its quality standard for vehicles and drivers, but the app lets it down: the map sends drivers to the wrong location, the pre-booking feature sometimes dispatches a taxi three hours early, and cancelling that error costs money. SilverBird availability through the app is poor even with visible vehicles nearby.
Points forts : Cars are clean and drivers are professional, noticeably better than street taxis.
Reproches : The vehicle assignment algorithm ignores the nearest available drivers and sends ones from farther away.
Pour qui : Expats and tourists in Indonesia who need reliability and a clean cabin
Rang 32. Note des avis : 47 sur 100. Note sur l’App Store : 4,8★ · 12 566 notes
47sur 100
Uklon works in Ukraine and handles the basic task, but finding a car can take up to 15 minutes, and a navigation bug routes rides the long way when a direct road exists. Drivers sometimes cancel without warning and arrive at the wrong address.
Points forts : Support actually resolves disputed situations, including refunds from a different driver.
Reproches : The routing algorithm maps detours instead of direct roads and does not respond to real traffic conditions.
Pour qui : Passengers in Ukraine for whom Yandex is not available
Rang 33. Note des avis : 47 sur 100. Note sur l’App Store : 4,8★ · 1 579 notes
47sur 100
UZURV specializes in pre-scheduled trips, often for people with medical needs, and drivers are generally professional and attentive. But the system fails under load: drivers frequently do not show up at all, leaving passengers to find last-minute rides at surge prices.
Points forts : The ability to book a specific time in advance and drivers with an attentive approach to passengers.
Reproches : Drivers regularly do not show up or arrive 30 or more minutes late, which is critical for medical appointments.
Pour qui : People without personal transportation who need scheduled trips to medical appointments or organizations
Rang 34. Note des avis : 45 sur 100. Note sur l’App Store : 4,8★ · 56 297 notes
45sur 100
Drivers arrive earlier than on competing services, but the map tracker lags 8 to 10 minutes behind, turning the pickup into guesswork. Driver coverage at night and off-peak hours is very thin.
Points forts : Drivers keep almost 100% of the fare, which is why many are friendlier and more motivated than at competing services.
Reproches : The driver GPS tracker updates with a long delay, so the passenger has no idea where the car is or when it will actually arrive.
Pour qui : Passengers in New York looking for an alternative to Uber
Rang 35. Note des avis : 45 sur 100. Note sur l’App Store : 4,7★ · 14 527 notes
45sur 100
The long-distance carpooling concept works where the driver network is dense, but the messaging feature is broken for a significant portion of users in Russia and Spain, and the cancellation policy hurts both passengers and drivers.
Points forts : In Spain and Latin America it lets you travel between cities more cheaply and quickly than a bus.
Reproches : Chat with the driver does not open for a large number of users, making it impossible to coordinate a meeting before the trip.
Pour qui : Intercity travelers in Europe and Latin America
Rang 36. Note des avis : 44 sur 100. Note sur l’App Store : 4,8★ · 173 604 notes
44sur 100
Bolt works reliably where the driver network is dense (Spain, Portugal), but in Paris and France in general a trip becomes a lottery: drivers in a chain accept and then cancel the order. Pre-booking for trains should not be trusted to the app.
Points forts : In well-covered cities it is faster and cheaper than most competitors.
Reproches : Drivers can accept an order, drive almost to the passenger, and cancel without consequences. The system does not block this behavior.
Pour qui : European travelers who are willing to have a backup plan for time-sensitive trips.
Rang 37. Note des avis : 44 sur 100. Note sur l’App Store : 4,7★ · 21 504 notes
44sur 100
The platform works and provides orders, but in-app navigation maps lag behind Google Maps, the destination route is not shown before accepting, and support is limited to a bot with no real solutions.
Points forts : Steady order flow and a simple onboarding process for new drivers.
Reproches : The app does not show the full route before accepting a request, which puts drivers on electric bikes or in unfamiliar areas in difficult situations.
Pour qui : Drivers in Nigeria, Eastern Europe, and the Middle East
Rang 38. Note des avis : 44 sur 100. Note sur l’App Store : 4,6★ · 8 585 notes
44sur 100
Kaiian works in Saudi Arabia and offers clean cars with polite drivers, but systemic issues undermine trust: license plates of arriving cars often do not match the registered vehicle, and drivers cancel trips without compensation.
Points forts : Drivers are, by all accounts, courteous and keep the cabin clean.
Reproches : The arriving vehicle often differs from the one registered in the profile, which creates a real safety risk for passengers.
Pour qui : Passengers in Saudi Arabia looking for an alternative to Uber
Rang 39. Note des avis : 44 sur 100. Note sur l’App Store : 4,4★ · 1 898 notes
44sur 100
A mileage and expense tracker for taxi drivers that worked reliably for several years, but in 2024 lost customer data and stopped responding to support requests. The basic mileage-tracking mechanics function, but the reliability of the service as a business is in question.
Points forts : Automatically logs mileage by trip and helps prepare tax reports in minutes rather than hours.
Reproches : Support is effectively unreachable and data for entire periods can disappear without warning.
Pour qui : Taxi drivers and couriers who need automatic mileage tracking for taxes
Rang 40. Note des avis : 42 sur 100. Note sur l’App Store : 4,9★ · 2 259 174 notes
42sur 100
Lime is an e-scooter and bike rental service with an appealing concept for urban micro-mobility, but it regularly falls short: equipment is often in disrepair, unlocking fails, and parking zones trap users.
Points forts : When the equipment works, riding is enjoyable and lets you bypass city-center traffic jams.
Reproches : Scooters and bikes frequently arrive with a dead battery, a broken chain, or an unreadable QR code, so the ride never starts.
Pour qui : Tourists and city residents in large US and European cities with a dense Lime network
Rang 41. Note des avis : 42 sur 100. Note sur l’App Store : 4,7★ · 225 611 notes
42sur 100
Shipt is a shopper-delivery app with a clean basic interface for accepting orders, but the order distribution algorithm is opaque and feels unfair, support is inaccessible after deactivation, and the route bundling with navigation logic is illogical.
Points forts : The order intake and processing interface is simple, and when order volume is good the earnings are noticeably higher than on other courier platforms.
Reproches : The algorithm force-bundles orders with incompatible geography, and after deactivation access to support and payouts disappears.
Pour qui : Shoppers in cities with dense Target and Publix coverage
Rang 42. Note des avis : 42 sur 100. Note sur l’App Store : 4,7★ · 120 508 notes
42sur 100
Roadie Driver works as a courier platform for large shipments (Home Depot, CVS), but gig rates have dropped so much that most routes barely cover fuel. The account activation queue can stretch to a year, making entry to the platform unpredictable.
Points forts : Gigs for oversized cargo let drivers use a large vehicle as an advantage rather than a handicap.
Reproches : Pay per route does not scale with actual distance and time, making long gigs unprofitable.
Pour qui : Drivers with a cargo vehicle in a city with active Lowe's or Home Depot warehouses.
Rang 43. Note des avis : 42 sur 100. Note sur l’App Store : 4,7★ · 6 217 notes
42sur 100
Heetch operates in North Africa and Europe and undercuts competitors on price, but the driver GPS on the map often shows the wrong position, and drivers frequently cancel an accepted order or simply do not show up. On weekend evenings there are not enough cars.
Points forts : Prices are noticeably lower than Uber and Yango in the cities where it operates.
Reproches : The driver's GPS position on the map regularly differs from reality: the driver is already at the door while the app shows a different neighborhood.
Pour qui : Passengers in Algeria, Morocco, and Angola for whom price matters more than reliability
Rang 44. Note des avis : 42 sur 100. Note sur l’App Store : 4,8★ · 4 349 notes
42sur 100
The core idea works: a large group sharing a van is genuinely convenient. But reliability let it down: drivers cancel at the last minute, one passenger was dropped in the desert at night, and pre-booking was removed from the app.
Points forts : A group rides together and the shared-ride atmosphere is something Uber and Lyft cannot offer.
Reproches : Scheduled rides are cancelled minutes before pickup with no time to find an alternative.
Pour qui : Groups of up to 15 students heading out for a bar night or concert
Rang 45. Note des avis : 42 sur 100. Note sur l’App Store : 4,8★ · 1 088 notes
42sur 100
The idea of carpooling with coworkers along a shared route is sound, but execution is rough: the address input field crashes with an error, there is no tracking map, and the subscription is charged without confirmation. The passenger pool is small and depends on office or city size.
Points forts : Female employees trust the service as a safe option for their daily commute to work.
Reproches : There is no real-time tracking map for a passenger waiting for their driver.
Pour qui : Office workers in Indian cities with an active corporate carpool
Rang 46. Note des avis : 41 sur 100. Note sur l’App Store : 4,7★ · 7 549 notes
41sur 100
Klook is a tourist activity and ticket aggregator, not a ride-hailing service. The app is convenient for standard scenarios, but support is nearly unreachable when there is an order problem, and the refund policy is very strict even for system errors.
Points forts : Wide selection of activities and tickets for Japan with a smooth purchasing interface.
Reproches : When a booking fails or a system error occurs, getting a refund or reaching a live agent is extremely difficult.
Pour qui : Tourists planning activities in Japan and Southeast Asia
Rang 47. Note des avis : 40 sur 100. Note sur l’App Store : 4,6★ · 297 551 notes
40sur 100
Lyft Driver has unstable navigation that freezes, points to the wrong side of the street, and maps long routes. In some cities the order volume is so low that working the platform makes little financial sense.
Points forts : The Upside partnership and small bonuses help drivers trim fuel costs a little.
Reproches : Navigation freezes during passenger handoff, shows the wrong side of the street, and does not play sound alerts for new orders.
Pour qui : Drivers in large US cities with a dense Lyft order flow
Rang 48. Note des avis : 40 sur 100. Note sur l’App Store : 4,7★ · 5 417 notes
40sur 100
The best option for Addis Ababa according to locals, but driver performance is inconsistent: some cannot read the map, some accept an order and cancel. Support is weak and the meter sometimes runs without a passenger.
Points forts : Among locals it is considered the safest way to avoid being overcharged on a taxi ride.
Reproches : Drivers accept orders and do not show up, or follow unfamiliar navigation without sticking to the route.
Pour qui : Expats and travelers in Ethiopia and Djibouti
Rang 49. Note des avis : 39 sur 100. Note sur l’App Store : 4,8★ · 137 759 notes
39sur 100
Curb gives access to licensed taxis where they cannot otherwise be booked through an app, but driver match reliability is low: the search can fail after the countdown, and a cancellation fee hits immediately. ETA and address accuracy are consistently unreliable.
Points forts : The only straightforward way to pay a regular yellow cab by card without cash.
Reproches : The app begins searching for a driver with a delay and does not notify the user that no cars are available until the wait limit expires.
Pour qui : Passengers in New York or Chicago who specifically need a licensed cab rather than an aggregator driver.
Rang 50. Note des avis : 38 sur 100. Note sur l’App Store : 4,6★ · 198 330 notes
38sur 100
Careem holds its position in the Middle East more by default than by quality: drivers systematically ignore unprofitable orders, routes are inaccurate, and adding an intermediate stop is still not possible. The service has declined compared to its early years.
Points forts : A wide range of transport and delivery categories under one roof in the region.
Reproches : Drivers mass-cancel low-value trips and the app does not penalize them for it.
Pour qui : Residents of the UAE or Saudi Arabia without a viable alternative.
Rang 51. Note des avis : 38 sur 100. Note sur l’App Store : 4,6★ · 37 183 notes
38sur 100
Trip.com is convenient for planning routes across Asia, but support fails at critical moments: flight schedule changes are not tracked and resolving problems takes weeks. Dynamic pricing on airfare is opaque.
Points forts : For trips across China it covers everything in one app: trains, hotels, attraction tickets, and transfers.
Reproches : Finding a confirmed booking in the app after purchase is difficult, and navigation through booking history is not intuitive.
Rang 52. Note des avis : 38 sur 100. Note sur l’App Store : 4,7★ · 22 084 notes
38sur 100
Drivers accept requests and cancel, especially when a discount is applied, and the actual car often does not match the profile shown in the app. Navigation is inaccurate and support is nearly unreachable.
Points forts : Good coverage at night in Saudi Arabia and Jordan.
Reproches : Drivers systematically cancel accepted requests and the app does not penalize them.
Pour qui : Passengers in Saudi Arabia and Jordan without alternatives
Rang 53. Note des avis : 38 sur 100. Note sur l’App Store : 4,7★ · 3 975 notes
38sur 100
A driver platform for paratransit: passenger screening reduces risks and routes are planned in advance. But the trip distribution algorithm is opaque, and many drivers sit without any orders for weeks as the registered driver count grows.
Points forts : Passengers are verified and the route is known in advance, so the driver can plan the day.
Reproches : Trip distribution is opaque: new drivers go weeks without a single assignment.
Pour qui : Paratransit drivers in the US for whom passenger safety is a priority
Rang 54. Note des avis : 38 sur 100. Note sur l’App Store : 4,8★ · 1 254 notes
38sur 100
On Guam this is the only ride-hailing option, and when a driver does accept the order, ride quality is good. But in the evening and on weekends there are no drivers for long stretches, and the final amount on the receipt often exceeds the estimate shown at booking with no explanation.
Points forts : Drivers who do show up are punctual and help with luggage. Pre-booking for early morning flights works.
Reproches : There is no mechanism to display the final price before the trip ends. Passengers learn the amount after the fact.
Pour qui : Tourists on Guam without a car who need any form of transport
Rang 55. Note des avis : 36 sur 100. Note sur l’App Store : 4,8★ · 31 607 notes
36sur 100
The app shows a driver 4 minutes away, but the actual wait is 15 to 22 minutes. Drivers regularly do not drive to the pickup point due to licensing restrictions and ask for a cash top-up during the trip.
Points forts : When the driver does arrive, they are generally polite and the cars are in good condition.
Reproches : The pickup point on the map often differs from where the driver actually stops, and there is no way to resolve this during the trip.
Pour qui : Residents of Spain and Latin America who are familiar with VTC licensing restrictions
Rang 56. Note des avis : 36 sur 100. Note sur l’App Store : 4,3★ · 4 367 notes
36sur 100
The fixed pickup point concept reduces costs for passengers, but the driver side suffers: navigation is unreliable and slow, the app requires reinstalling to function properly, and support responds more slowly than a shift demands. Driver satisfaction is low.
Points forts : Fixed shift schedules and predictable earnings appeal to drivers who want a stable timetable.
Reproches : Built-in navigation is incorrect and slow, forcing drivers to stop mid-route.
Pour qui : Drivers in Via's service cities who value a stable schedule
Rang 57. Note des avis : 35 sur 100. Note sur l’App Store : 4,7★ · 32 137 notes
35sur 100
A car rental aggregator with decent search but unreliable handoff of conditions to partners: insurance paid through the app is rejected at the counter, and the reserved vehicle class is not guaranteed. Support cannot help.
Points forts : Search covers hundreds of suppliers at once, making it easy to find a good deal at non-standard airports.
Reproches : After booking, changing pickup time or location requires a phone call. The app does not support self-service edits to existing orders.
Rang 58. Note des avis : 35 sur 100. Note sur l’App Store : 4,8★ · 3 440 notes
35sur 100
A premium service in Kuwait with clean cars and polite drivers, but the in-app price and the final amount frequently do not match, GPS tracking lags, and the app crashes when topping up the wallet.
Points forts : Drivers are punctual and cars come equipped with chargers and a screen.
Reproches : The final trip price differs from the one shown at the time of booking.
Pour qui : Kuwait residents who need a predictable business transfer
Rang 59. Note des avis : 34 sur 100. Note sur l’App Store : 4,5★ · 9 546 notes
34sur 100
My Ride K-12 tracks school buses, it is not a ride-hailing service. Tracking is unreliable: buses disappear from the map, coordinates freeze at one point for hours, and arrival notifications are delayed or never arrive.
Points forts : When GPS works correctly, parents can time their child's departure from home precisely.
Reproches : The bus GPS position freezes or disappears entirely in roughly half of cases, making the app unreliable.
Pour qui : Parents of schoolchildren in US districts connected to the Tyler Technologies platform
Rang 60. Note des avis : 34 sur 100. Note sur l’App Store : 4,8★ · 4 994 notes
34sur 100
The only taxi aggregator in the Maldives, but driver availability is critically low: in Male during off-peak hours there are no cars, and drivers mass-cancel pre-bookings without explanation. The final amount often differs from the in-app estimate.
Points forts : When a driver does show up, the service is fast and drivers are generally friendly.
Reproches : Drivers mass-cancel pre-bookings and do not get in touch before the trip.
Pour qui : Residents and tourists in Male without alternative options
Rang 61. Note des avis : 33 sur 100. Note sur l’App Store : 4,8★ · 22 656 notes
33sur 100
Drivers enter the final amount manually and almost always charge more than the app shows. Support ignores overcharge complaints. For tourists without a local SIM, registration does not work at all.
Points forts : In Istanbul it finds taxis quickly, which is valuable in a city where hailing a cab on the street at peak hours is difficult.
Reproches : The app shows an estimated price, but drivers run the meter and can charge twice as much without breaking any rules.
Pour qui : Local Turkish residents with a linked card who know the real fare structure
Rang 62. Note des avis : 33 sur 100. Note sur l’App Store : 4,7★ · 14 396 notes
33sur 100
The app works in Jordan and Lebanon, but the key problem is that the on-screen price and the final meter total do not match. Drivers often arrive late or refuse short distances, and support responds rudely at night.
Points forts : Fast pickup during peak hours in central Amman.
Reproches : The final trip amount is regularly higher than what was shown at booking, and disputing it through support is extremely difficult.
Rang 63. Note des avis : 33 sur 100. Note sur l’App Store : 4,7★ · 4 843 notes
33sur 100
A Bangladeshi aggregator with a good idea around cashless payment, but systemic failures turn the payment flow into a lottery: auto-charges without confirmation, freezing when selecting a route, and drivers still demanding cash. Car availability is low.
Points forts : Online payment without haggling with the driver is what users appreciate when it works.
Reproches : The app freezes when selecting a destination and incorrectly handles payment confirmations.
Pour qui : Urban users in Dhaka who are willing to put up with instability for cashless payment
Rang 64. Note des avis : 32 sur 100. Note sur l’App Store : 4,8★ · 38 618 notes
32sur 100
Drivers accept orders while already en route with another passenger, intentionally dragging out the wait to push up the fare. Cars arrive with different plates than shown in the app, and money can be charged with no trip taken.
Points forts : The app works in smaller cities and countries that major platforms have not reached.
Reproches : The map frequently routes drivers to the wrong address, especially in high-rise residential complexes and non-standard locations.
Pour qui : Travelers in regions of Asia and Latin America where Uber is not available
Rang 65. Note des avis : 32 sur 100. Note sur l’App Store : 4,8★ · 1 451 notes
32sur 100
Drivers regularly fail to show up or cancel at the last minute, and some charge more than the app shows. Routing and positioning work poorly, and drivers get confused about the address even at obvious locations.
Points forts : For the local area it is sometimes cheaper than Uber and Lyft, and repeat users appreciate familiar drivers.
Reproches : There is no reliable way to contact the driver before the trip and no effective way to file a complaint with dispatch.
Pour qui : Neighborhood residents willing to accept unpredictability in exchange for a lower price
Rang 66. Note des avis : 31 sur 100. Note sur l’App Store : 4,7★ · 16 624 notes
31sur 100
Drivers mass-refuse short-distance orders or orders at a low base fare, leaving passengers waiting 30 or more minutes for a match. Intrusive 99Pay pop-ups clutter the ride-booking interface.
Points forts : Good coverage in mid-sized Brazilian cities where Uber performs worse.
Reproches : Drivers accept a request while still carrying another passenger from a different app, then cancel without penalty.
Pour qui : Passengers in Brazilian cities outside of São Paulo
Rang 67. Note des avis : 31 sur 100. Note sur l’App Store : 4,9★ · 2 020 notes
31sur 100
Taiwan's 55688 taxi app is convenient in theory: quick search, live vehicle tracking, a basic English version. In practice the app crashes on launch, registration for foreign numbers does not work, and after updates the location stops refreshing.
Points forts : Taxis arrive genuinely fast, and 55688 network drivers have a reputation for being honest.
Reproches : Registration for foreign phone numbers is broken, and the app frequently crashes on open.
Pour qui : Local Taiwan residents with a stable Taiwanese phone number
Rang 68. Note des avis : 30 sur 100. Note sur l’App Store : 4,6★ · 4 711 notes
30sur 100
A scooter service with attractive vehicle design, but a high rate of defective units and unstable coverage: scooters stop mid-ride, geofences trigger incorrectly, and support is unreachable. Leaving Portland without notice or refunds is a red flag.
Points forts : Scooter design is more comfortable than competitors. Mounting and handling feel better than Lime.
Reproches : A significant portion of vehicles are broken or speed-limited so severely they cannot keep up with a group ride.
Pour qui : Tourists in cities where Bolt has an active presence, ready for surprises
Rang 69. Note des avis : 30 sur 100. Note sur l’App Store : 4,7★ · 1 709 notes
30sur 100
TADA operates in Singapore and Vietnam and positions itself as a cheaper alternative to Grab, but driver scarcity makes booking a lottery: more than half of attempts end with no match. The app completely freezes the phone while searching for a driver.
Points forts : Drivers who do show up are often rated as polite and talkative.
Reproches : The app freezes the entire phone during driver search and cannot be exited without a forced restart.
Pour qui : Users in Singapore and Vietnam who are willing to wait and have a backup plan
Rang 70. Note des avis : 29 sur 100. Note sur l’App Store : 4,8★ · 19 728 notes
29sur 100
The corporate carpooling concept is sound, but the app has left basic interface bugs unfixed for years: buttons do not respond to taps, routes do not open, and the matching algorithm finds a carpool partner only in rare cases.
Points forts : When a match happens, the ride is cheaper than Uber and Lyft and the passenger shares the car with a company colleague.
Reproches : The matching algorithm fails: most requests go unmatched even on typical commute routes.
Pour qui : Employees of companies with a corporate Scoop contract
Rang 71. Note des avis : 28 sur 100. Note sur l’App Store : 4,4★ · 652 864 notes
28sur 100
Uber Driver is a tool for drivers with critical failures in core functions: navigation stops working for weeks with no support response, the request queue freezes for days at a time, and a mandatory minimum acceptance rate pushes experienced drivers off the platform.
Points forts : The onboarding interface is relatively transparent, and basic operations for accepting and completing trips are clear to new drivers.
Reproches : Navigation regularly stops working after updates, support does not resolve problems and ends conversations, and order distribution is unfair and opaque.
Pour qui : Drivers in high-demand cities who are willing to endure platform instability for the order volume
Rang 72. Note des avis : 28 sur 100. Note sur l’App Store : 4,6★ · 68 508 notes
28sur 100
Ola on iOS is effectively non-functional for users outside India: the app freezes on the map after login, OTP does not arrive, and support is only reachable through template forms. Even in India, drivers regularly cancel unprofitable trips or agree a cash price outside the meter.
Points forts : In major Indian cities there is a wide fleet of cars and auto-rickshaws for short trips.
Reproches : Driver search frequently shows 2 minutes while actual wait is 17 or more, and the platform does not penalize this discrepancy.
Pour qui : Residents of Bangalore or Mumbai with a local phone number and familiarity with cash payments.
Rang 73. Note des avis : 28 sur 100. Note sur l’App Store : 4,8★ · 56 982 notes
28sur 100
A courier app with unstable operation: it freezes during parcel scanning, loses GPS between stops, and ignores driver requests for days. The core product is unpolished.
Points forts : Flexible scheduling and the ability to self-select shifts attract students and part-time workers.
Reproches : Navigation is not integrated into the app, requiring constant switching between maps at every stop.
Rang 74. Note des avis : 28 sur 100. Note sur l’App Store : 4,9★ · 8 099 notes
28sur 100
Fasten Russia is a rebrand of Uber in Russia, and service quality noticeably declined after the transition: drivers mark arrival before reaching the pickup point, support is unreachable or redirects to email, and the app charges tips without user knowledge.
Points forts : In some regions like Bashkortostan the app remains a working alternative when competition is unstable.
Reproches : Drivers en masse fail to reach the pickup point, mark themselves as arrived, and force the passenger to locate the car independently.
Pour qui : Passengers in Russian cities where no other options exist
Rang 75. Note des avis : 28 sur 100. Note sur l’App Store : 4,5★ · 5 928 notes
28sur 100
A scooter service with chaotic geolocation: in slow zones speed drops to 3 km/h in the middle of the road, and parking within the rules turns into a quest through dark streets. Vehicle fleet condition is inconsistent.
Points forts : In tourist spots like central Washington it is a convenient way to reach several points without hunting for parking.
Reproches : Geofences work incorrectly and reduce speed at arbitrary locations, including on the roadway itself.
Pour qui : Tourists in downtown DC without alternatives
Rang 76. Note des avis : 28 sur 100. Note sur l’App Store : 4,7★ · 4 199 notes
28sur 100
Half the drivers do not show up at all, and those who do arrive late. The mismatch between the driver's photo and vehicle plate in the app and the real car is a serious safety concern.
Points forts : When the ride works out, drivers are polite and the vehicles are comfortable.
Reproches : The driver inside the car does not match the profile in the app and there is no verification mechanism.
Pour qui : Passengers in Cairo and Lahore with a backup plan in case of cancellation
Rang 77. Note des avis : 28 sur 100. Note sur l’App Store : 4,7★ · 2 296 notes
28sur 100
A transit service for Arlington based on Via with chronic driver availability problems and wait times up to an hour and a half. Shared rides with frequent passenger pickups make trip time unpredictable.
Points forts : Cheaper than Uber and Lyft and covers areas without public transportation.
Reproches : No advance trip planning. Drivers change the route at their discretion to pick up other passengers without accounting for delays.
Pour qui : Arlington residents without a car who can tolerate an unpredictable schedule
Rang 78. Note des avis : 28 sur 100. Note sur l’App Store : 4,5★ · 1 284 notes
28sur 100
Catching a taxi through the app is increasingly difficult even with a higher bid. Map tracking lags or does not work at all, and the app often freezes immediately after booking, leaving the user unable to tell whether the order was confirmed. Support does not respond.
Points forts : When everything works, the interface is simple and clear, and the ability to pre-book is useful for the airport.
Reproches : Driver tracking on the map systematically does not work on iOS, and the order status after booking is unclear.
Pour qui : Passengers in Singapore who need a CDG taxi and have no alternative to Grab
Rang 79. Note des avis : 27 sur 100. Note sur l’App Store : 4,7★ · 13 567 notes
27sur 100
The app is technically unstable: it freezes on launch, navigation gives the wrong route, drivers see a higher final price than the passenger, and withdrawing wallet funds to a bank account is nearly impossible.
Points forts : Fast vehicle arrival and rare driver-side cancellations when the system works.
Reproches : The app regularly freezes on load, leaving the user unable to track whether the driver has arrived.
Pour qui : Passengers in Saudi Arabia when no other option is available
Rang 80. Note des avis : 24 sur 100. Note sur l’App Store : 4,8★ · 4 099 notes
24sur 100
Drivers regularly quote a price higher than what the app shows, refuse card payment, and sometimes drop the passenger a block short of the address. The product does not deliver on its promises.
Points forts : When the car does arrive with an honest driver, pickup speed is better than a regular taxi.
Reproches : The price shown in the app and the actual trip price regularly differ with no explanation.
Pour qui : New York users who are willing to confirm the price verbally before getting in
Rang 81. Note des avis : 22 sur 100. Note sur l’App Store : 4,8★ · 29 493 notes
22sur 100
Drivers accept orders and do not show up, yet the money is still charged. Vehicles are dirty and frequently do not match the stated category. Network coverage is unreliable: during quiet hours finding a car without a surge is nearly impossible.
Points forts : During peak hours in major cities in Mexico and Latin America cars are found quickly.
Reproches : There is no reliable vehicle quality control: the economy category can deliver anything.
Pour qui : Passengers in Mexico and Colombia with a backup option ready
Rang 82. Note des avis : 22 sur 100. Note sur l’App Store : 4,4★ · 2 845 notes
22sur 100
A dispatch platform for paratransit drivers in New York with very low rates, payment delays of up to three weeks, and an iOS app with no real navigation. Drivers use it out of necessity, not by choice.
Points forts : Support occasionally resolves issues quickly if you reach the right person.
Reproches : Payments are delayed up to three weeks and the app has no built-in navigation.
Pour qui : NYC TLC drivers with an MTA Access-A-Ride contract who have no other choice
Rang 83. Note des avis : 22 sur 100. Note sur l’App Store : 4,2★ · 1 022 notes
22sur 100
For drivers, fares are calculated incorrectly: the passenger sees one amount and the driver sees another, and the platform takes the difference as commission. GPS is slow and outdated, the app does not support English, and several users reported suspicious login attempts after registration.
Points forts : In markets where DiDi runs stably, drivers appreciate the relatively fast order turnover.
Reproches : Driver payout calculation is opaque and does not match what the passenger sees in the app.
Pour qui : Drivers in Latin America and the Middle East where no better platform exists
Rang 84. Note des avis : 18 sur 100. Note sur l’App Store : 4,5★ · 1 464 notes
18sur 100
Oway Ride operates in Myanmar and suffers from fundamental problems: the app crashes constantly, there are no drivers for confirmed orders, and after updates the English version stops launching. Cases of double fare charges have been reported.
Points forts : When a driver does accept the order, prices are lower than competitors and the booking process is intuitive.
Reproches : There is no reliable driver coverage even in busy parts of Yangon, and the app crashes on open.
Pour qui : Users in Myanmar if they have a backup app
Rang 85. Note des avis : 18 sur 100. Note sur l’App Store : 3,7★ · 1 165 notes
18sur 100
Drivers systematically cancel airport orders and ask for cash payment directly, while the platform charges a cancellation fee to the passenger. Routes are deliberately planned through toll roads without notice, and support takes up to 40 minutes to respond even in emergencies.
Points forts : For travel within China there is no alternative in terms of city coverage.
Reproches : Navigation suggests longer toll routes instead of the optimal free ones.
Pour qui : China residents with no other mobile taxi option
Rang 86. Note des avis : 12 sur 100. Note sur l’App Store : 4,6★ · 1 959 notes
12sur 100
This is not a ride-hailing app. It is an AI car tuning visualizer. The app markets itself as free but locks all functionality behind a subscription before the user can try anything.
Points forts : The concept of visualizing car modifications through AI generation is interesting to tuning enthusiasts.
Reproches : There is no way to check the quality of results before paying for a subscription.
Pour qui : Car enthusiasts willing to pay for AI tuning visualization before testing it
Rang 87. Note des avis : 3 sur 100. Note sur l’App Store : 4,5★ · 3 312 notes
3sur 100
This is not a ride-hailing app. It is a remote car control utility that does not work with any vehicle brand without a separate paid manufacturer subscription. It charges money before checking compatibility.
Points forts : The idea of a unified remote for controlling your car could be genuinely useful.
Reproches : The app charges payment before the user finds out whether their car is even compatible.
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La note de la page de l’app au moment de la collecte. La note et la version actuelles peuvent différer.
Dans l’échantillon archivé de ce sujet : 87 apps et 19 487 avis lus. C’est le volume total de l’étude, pas le nombre d’avis par app.
Un écart entre les chiffres ne prouve pas de manipulation. La date de calcul et la méthode complète du score ne sont pas dans l’archive mobile. Compare les descriptions des tâches et les citations sources, et vérifie les conditions dans la version actuelle.
